Transponders

A transponder is a small device that you place on the windshield that receives and sends signals. For toll roads, transponders are linked to NC Quick Pass accounts, allowing customers to pay electronically via their online account without having to stop and pay at a toll booth.

North Carolina tolls are all electronic. This means that, instead of traditional toll booths, you’ll see toll gantries that record your vehicle as you travel and then invoice you appropriately.

If you have a transponder through NC Quick Pass, when you pass under a toll gantry on a North Carolina toll road, we will automatically deduct the amount from the prepaid balance on the associated NC Quick Pass account.

Your NC Quick Pass transponder must be installed properly on your vehicle for it to work. You can also find the instructions on our Transponder Options page.

Visit our Transponder Options page for more information on transponder options.

Visit our Where NC Quick Pass Works page to find out where your transponder works.

You need one transponder for every vehicle on the account.

North Carolina accepts select partner agency transponders on North Carolina toll roads. These partner agencies include E-PASS, E-ZPass, I-PASS, Peach Pass, and SunPass.

Prior to traveling on North Carolina toll roads, make sure your vehicle license plate is registered on your partner agency account so that you are charged properly. Partner agency customers are encouraged to check with their toll agency’s customer service for any account requirements.

The NC Quick Pass Sticker transponder is not transferable to other vehicles. Each vehicle associated with an account requires its own transponder. You will need to deactivate the transponder on your account and request a new one. 

If you have the NC Quick Pass Flex transponder, you must update the license plate associated with that transponder to transfer it to a new vehicle. You can update the license plate associated with your transponder by logging in to your account. 

Yes, motorcyclists are considered Class 1 vehicles. You must add your motorcycle on a NC Quick Pass account to receive the 35% discount on tolls.  

All motorcycles, with or without a transponder, can travel toll-free in the I-77 Express Lanes. 

Yes, but you might be charged a higher toll rate if the additional axles increase your vehicle classification. Trailer axles are included in your vehicle axle counts.

Vehicles with up to 4 or more axles can use a transponder. Customers might be charged a higher toll rate if the additional axles increase their vehicle classification. Trailer axles are included in vehicle axle counts.

Class 1

Tolls shown on roadway signage are for 2-axle vehicles with an NC Quick Pass account.

Class 2

Tolls for vehicles with 3 axles are the Class 1 vehicle toll.

Class 3

Tolls for vehicles with 4 or more axles are 4 times the Class 1 vehicle toll.

You should notify NC Quick Pass immediately if your transponder is lost or stolen. Here’s how:  

• After you login to your account, go to the Transponders Options section 
• Tap on your transponder to see more information 
• Under Transponder Actions, select whether you’d like to Report Lost or Report Stolen 

NC Quick Pass will immediately deactivate your transponder, but you will be liable for all toll transactions prior to us notifying you. 

To replace a lost or stolen transponder, you must order a new one by selecting the Add New button in Transponders section of your account. 

Please make sure your transponder is installed properly. 

If your NC Quick Pass Flex transponder malfunctions during the two-year warranty period, you may return it to a customer service center for a replacement at no charge as long as there are no signs of mishandling or damage. Visit the Contact Us page for details on ways to return your transponder. 

After the warranty period expires, customers will need to purchase a new transponder. Here’s how: 

• After you login to your account, go to the Transponders section 
• Select the Add New button 
• Enter in your information 
• Select Save 

We will notify you once your transponder has shipped. 

If your transponder is damaged, you must purchase a new one and deactivate the damaged transponder on your account. A damaged transponder is not covered under the NC Quick Pass warranty. Damage is defined as tampering, abuse, improper use, defacement or accidental destruction.  

To order a new transponder 

• After you login to your account, go to the Transponders section 
• Select the Add New button 
• Enter in your information 
• Select Save 

 We will notify you once your transponder has shipped. 

To deactivate the damaged transponder 

• After you login to your account, go to the Transponders section 
• Tap on your transponder to see more information 
• Under Transponder Actions, select Deactivate Transponder