NC QUICK PASS
  • Login
  • Contact Us
  • Alerts
NC Quick Pass logo
NC Quick Pass logo
  • Accounts
    LoginOpen AccountAccount Options
  • Pay
    Pay NowWays to PayPayment OptionsDispute a TollWhat If I Don’t Pay?
  • Travel
    What is NC Quick Pass?Roads & RatesToll CalculatorTransponder OptionsWhere NC Quick Pass WorksHOVNC Quick Pass AppPartnerships
  • Resources
    How to Identify a ScamVideosUseful MaterialsDocuments and ApplicationsEvents
  • Help
    Common QuestionsContact Us
  • Login
  • Contact Us
  • Alerts
Alerts(1)
I-485 Express Lanes Open to Traffic

The I-485 Express Lanes, which run 17 miles from I-77 to U.S. 74 in Charlotte, opened to traffic on February 28, 2026 at 6:00 a.m. Learn more

 

Home > Common Questions

Common Questions

Get answers to the most common questions about NC Quick Pass. Select the category below you would like to view.

NC Quick Pass 101
Toll Invoices by Mail or Email
Updating Your Account
HOV
Transponders
Travel & Safety
I-77 Express Lanes
App Help
Partnerships & Retail
I-485 Express Lanes
NC Quick Pass logo

Customer Service Centers
Charlotte
Monroe

Hours of Operation
Monday-Friday, 9 a.m. to 5 p.m.
Saturday, 9 a.m. to 2 p.m.

Phone
(877) 769-7277

Fax
(919) 388-3279

    Accounts Login Open Account Account Options
    Pay Pay Now Ways to Pay Payment Options Dispute a Toll What If I Don’t Pay?
    Travel What is NC Quick Pass? Roads & Rates Toll Calculator Transponder Options Where NC Quick Pass Works HOV (High-Occupancy Vehicle) NC Quick Pass App Partnerships
    Resources How to Identify a Scam Videos Useful Materials Documents and Applications Events Accessibility SMS Disclosure Privacy Policy N.C. Turnpike Authority
    Help Common Questions Contact Us Site Map
© 2025 North Carolina Turnpike Authority