Archives: Alert

All NC Quick Pass self-service options, including ncquickpass.com and the NC Quick Pass app, are now back online. Thank you for your patience and we apologize for any inconvenience.

Due to a temporary system issue, agents can answer general questions but cannot access customer account details or take payments. We apologize for the inconvenience. We are working to resolve this issue as quickly as possible.

The I-485 Express Lanes, which run 17 miles from I-77 to U.S. 74 in Charlotte, opened to traffic on February 28, 2026 at 6:00 a.m. Learn more  

Due to the hazardous weather conditions, on Monday, February 2, the NC Quick Pass customer service centers are closed. Our call center closed at 4:00 PM. If you need to pay an invoice or manage your account, please do so at ncquickpass.com or with the NC Quick Pass app. Thank you for your patience.

Account maintenance is currently unavailable. We are currently working to restore access.

Account sign up is temporarily unavailable. If you would like to open an account, please call 877-769-7277.

NC Quick Pass account holders now save 50% on tolls as of Jan 1. 2025. Learn more

The new extension of the Triangle Expressway from the N.C. 55 Bypass to I-40/I-42 opened to traffic on September 25, 2024 at 6:00 a.m. Learn more 

Receive a suspicious text? NC Quick Pass only sends texts from 696277 and does not request payments through text. Learn more

We wanted to let you know that we’ve updated our Privacy Policy, which you can view here NCTA Privacy Policy