Archives: Alert

Due to an internet outage, agents are temporarily unable to take calls. Please visit NCQuickPass.com or use the NC Quick Pass mobile app to manage your account. Thank you for your patience.

NC Quick Pass will ONLY send text messages from 696277 and will never request payment via text. If you receive a message from any other number or asking for payment DO NOT CLICK. It’s a scam. Securely check and manage your account anytime using the NC Quick Pass Login.

All NC Quick Pass self-service options, including ncquickpass.com and the NC Quick Pass app, are now back online. Thank you for your patience and we apologize for any inconvenience.

The NC Quick Pass website and app are currently down. Our team is working to bring both back online as soon as possible. 

The I-485 Express Lanes, which run 17 miles from I-77 to U.S. 74 in Charlotte, opened to traffic on February 28, 2026 at 6:00 a.m. Learn more  

Due to the hazardous weather conditions, on Monday, February 2, the NC Quick Pass customer service centers are closed. Our call center closed at 4:00 PM. If you need to pay an invoice or manage your account, please do so at ncquickpass.com or with the NC Quick Pass app. Thank you for your patience.

Account maintenance is currently unavailable. We are currently working to restore access.

Account sign up is temporarily unavailable. If you would like to open an account, please call 877-769-7277.

NC Quick Pass account holders now save 50% on tolls as of Jan 1. 2025. Learn more

The new extension of the Triangle Expressway from the N.C. 55 Bypass to I-40/I-42 opened to traffic on September 25, 2024 at 6:00 a.m. Learn more