The I-485 Express Lanes, which run 17 miles from I-77 to U.S. 74 in Charlotte, opened to traffic on February 28, 2026 at 6:00 a.m. Learn more
The I-485 Express Lanes, which run 17 miles from I-77 to U.S. 74 in Charlotte, opened to traffic on February 28, 2026 at 6:00 a.m. Learn more
Customers can submit a toll dispute, or Informal Review, with NC Quick Pass within 30 days of the date on the NC Quick Pass statement or toll invoice.
If, after an Informal Review, NC Quick Pass finds the individual liable for the disputed amount and provides the individual with a Final Agency Decision, that individual may contest this determination by filing a Petition for a Contested Case Hearing with the Office of Administrative Hearings (OAH) within 60 days from the date of the Final Agency Decision.
To start a Contested Case against NC Quick Pass, you must complete the Form H-06: General Petition Form.
Complete Form H-06 to start a Contested Case. A page of instructions is included in Form H-06 explaining how to complete the form. To ensure a Petition for a Contested Case Hearing is properly initiated and to avoid any undue delay in processing, please read and follow the provided instructions carefully. Failing to fully complete and properly fill in Form H-06 may result in a contested case being dismissed.
The Certificate of Service portion of Form H-06 must be completed to properly begin a contested case. The following information should be entered into the corresponding lines.
Office of Administrative Hearings
1711 New Hope Church Road
Raleigh, NC 27609
984-236-1871
OAH charges a $20.00 filing fee for each petition filed. The filing fee must be paid at the time the petition is filed, when the Form H-06 is sent to OAH. Failure to pay this fee or failing to file a Request to Proceed in Forma Pauperis will result in your contested case being dismissed.
North Carolina law and the North Carolina Administrative Code mandates that any Petition for a Contested Case Hearing challenging a toll, processing fee or civil penalty levied by NC Quick Pass be served on NC Quick Pass, the North Carolina Turnpike Authority, or the North Carolina Department of Transportation. Service on one or all three of these state agencies may be completed by emailing, delivering, faxing or mailing via First Class or Overnight Express United States Postal Service mail a copy of the completed Petition for a Contested Case Hearing, a fully filled out Form H-06.
Justin Bradley
Assistant Attorney General
Transportation Division
N.C. Department of Transportation
1 South Wilmington Street
1501 Mail Service Center
Raleigh, North Carolina 27699-1501
DOT Process Agent, N.C. Department of Transportation
1 South Wilmington Street
1501 Mail Service Center
Raleigh, North Carolina 27699-1501
919-388-3279